Great service Great Staff!!! They helped me find the perfect vehicle Thanks to Tim!!
Walser experienced burnsville is a great place to get you a nice car, the team that helped us out are very nice and wonderful and give you good advice and make you enjoy shopping for cars. Tim, Jake & Kelly are awesome. I would recommend them to anyone and if you don’t want to be force to buy a car just go Walser experienced in Burnsville
Great staff. Tim was very easy to work with and did not pressure my wife and I into a decision. Not the normal creepy you feel from car salespeople ... by way of example the last lot we were on my wife told me "Drive, Keep Driving!" when the salesman was walking toward our car. The creepiness was real! In comparison we said about Tim, "Hey, do we know this guy? He looks like a friend coming to say hello (FYI... We didn't know Tim at the time and he did say hello)." Tim is also funny in the non-awkward kind of way which helps too, he broke the ice immediately and then sold us a car. Tim asked a lot of good questions which lead us to making a decision quickly. I felt the price was fair when looking at KBB and the staff made sure the vehicle was in great shape. They ended up fixing a couple items for me without question. The management here is very positive and the whole experience feels like you are buying from a friend . Overall I would tell you to check them out because it is a great buying experience.UPDATE: I just went there again for my second vehicle. Again great staff and I worked with Tim again who was amazing! Now 2x in a row! Nothing has changed here. I would highly recommend WEA to anyone shopping around for a car. Really great service here!
Took my 20 year old daughter today to finance her first car. We had found one at this lot on-line that was of great interest to us. Unfortunately when we called it was gone. Kerry, gave me a two similar options over the phone that we may be interested in. I told him I would need time to research these options and at no time did he pressure me to come in and respected the fact a snow storm was on the way. We went anyway and were thrilled when we arrived and he found a total of 5 vehicles in our style and price range. What I appreciated most was he took the time to explain each vehicle, test drive three we choose and he spoke directly to my daughter while including me as a concerned parent. Kerry got her a good rate for a first time buyer and although as the day went on and the store got busier, he always treated us like his priority customer. Great experience and great staff!
Tim was great!
The team at Walser was awesome. Jan and Kelly helped put me in a very nice pickup. They were fun and pleasant to deal with. I will continue to buy from Walser because of them. The even found a credit union that would help me when me on credit union would not. I highly recommend Walser Experienced autos in Burnsville.
I recently bought a 2008 Honda CRV and couldn’t be more pleased with the process. Walser Experienced Autos does an evaluation on each of the vehicles they sell and that was very comforting to know. My vehicle had no known issues mechanically. The small amount of rust that I noticed on the hood of the vehicle and the scuffs on the rear bumper were addressed through their re-conditioning process and came out beautifully!As far as the sales process is concerned, I will attest that my sales-person, Kerry Culver, was professional, personable and caring. Normally, I treat the ‘car buying experience’ with disdain, but Walser Experience and Kerry Culver made it enjoyable...whoa, I can’t believe I said that!
Really pleased with the straightforward and honest values that Mark Albers displayed during our search and purchase of a 10-year-old used CR-V. No hesitation to make body repairs before we took delivery of our car and they even offered a free loaner during the time it took for repairs to be completed.
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